Shipping and return policies for Ostinato Records

Shipping Info
1. Shipping

Due to increasing US shipping costs, all orders for Europe and the rest of the world will ship from Hamburg, Germany. All orders for US, Canada, & Mexico will ship from Brooklyn, New York.

For LPs & CDs
United States: USPS Media Mail
Canada: USPS First Class Mail

For 7" Vinyl
United States: USPS First Class Mail
Canada: USPS First Class Mail

For LPs, CDs, & 7" Vinyl
Europe & Worldwide: Deutsche Post

All packages are sent registered with tracking. Shipping prices are inclusive of packaging.

2. Return Policy

Items can be returned for a full refund or replaced no later than one week after delivery and only if the physical vinyl or CD is damaged. Ostinato Records is not responsible for damages, dents, and tears to packaging caused by handling of postal services.